Returning your goods

Here you have the possibility to register your request for returning your order.
Once you proceed through the registration process, you will receive a confirmation email with your return instructions and labels.

Self-Service Return Tool
Self-Service Return Tool

Check your order status

Once dispatched, you will receive a confirmation email with a link to the shipping tracking number. You can also track your package from your account.


Fast and easy

We aim to answer all enquiries within 2 working day in English.

Any questions? We’re here to help.

(09) 424-505-01*
(Service only available in English)
*Standard rates apply. Calls from mobile networks may vary.

Ausschließlich für Geschäftskunden

Per E-Mail an: b2b@elektronik-star.at

Tel : +49 (0) 30-408 173 700*
Montag bis Freitag, 10.00 - 13.00 Uhr und 14.30 - 18.00 Uhr
*zum Ortstarif aus dem Festnetz, aus dem Mobilfunknetz eventuell abweichend.